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Being a one-stop shop is not a compelling value prop
Sure, many large marketplaces are one-stop shops, but that's not their sole value proposition: Amazon has an amazing return policy, Temu is the low-cost…
Jul 15, 2024
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The two simple questions to ask before adding a new process
I frequently meet with founders who feel overwhelmed. They find themselves bottlenecked by countless decisions and notice important tasks falling…
Jun 12, 2024
Move Fast #6: Simplify accountability with complete commitments
When schedules start to slip or follow-ups are left unaddressed, many leaders instinctively respond by increasing the frequency of reviews or asking for…
Apr 23, 2024
Clinch self-service while you are ahead
Many sales-led SaaS companies make the mistake of waiting too long to introduce a self-service channel, viewing it as an offensive tactic to employ when…
Apr 3, 2024
Triple your retention impact by focusing on day one
It’s tempting to spin up strike teams to address churn or even carve out product teams specifically focused on retention. But unless the retention…
Feb 27, 2024
You built it, but will they come?
One of the most common reasons startups fail is because there isn’t demand for what they are building. The solution seems obvious - talk to your…
Feb 20, 2024
Move Fast #5: Great artists steal. Winning product teams copy
Many teams hesitate to copy competitors or industry best practices. In an environment where innovation and creativity are valued, copying feels like…
Feb 13, 2024
Move Fast #4: Treat engineers as adults
Engineering is arguably the most critical function in a modern technology company.
Feb 2, 2024
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Move fast and build things
Simple and practical coverage of the most critical leverage points in product & growth
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